FAQ's

1. How long does shipping take?

We offer fast and reliable shipping. Most orders arrive within 5-7 business days. Expedited options may be available at checkout.

2. Do you offer international shipping?

Yes! Aura Watches ships worldwide. Shipping times and costs vary by destination.

3. What is your return policy?

You can return unworn watches within 30 days of purchase for a full refund or exchange. Please review our Returns page for full details.

4. Are your watches water-resistant?

Many of our watches feature water resistance, but levels vary by model. Check the product description for specific water-resistance details.

5. How do I care for my Aura Watch?

We recommend keeping your watch clean and dry, avoiding extreme temperatures, and servicing it periodically to maintain optimal performance.

6. Do your watches come with a warranty?

Yes, all Aura Watches include a 1-year warranty covering manufacturing defects. See our Warranty page for more info.

7. Can I adjust the watch strap myself?

Most of our watches have adjustable straps, and many can be resized at home or by a local jeweler/watch specialist.

8. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options available at checkout.

9. How do I track my order?

Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey.